Terms of Sale

1. Account Registration

1.1. Accessing and using our service requires opening an account via our Site ("Account").

1.2. During registration, the following information will be requested:

• Email address;
• The name of your social network account.

You are responsible for the accuracy of the information provided when registering your account and for ensuring the continued accuracy of your registered account information. This includes, but is not limited to, your contact and billing information, as well as confirmation that you are of legal age and have the legal right to subscribe to our Service in your country of residence. The information provided must include your full name, your social network username and your email address, which we may use for communication purposes. It is imperative to note that we reserve the right to take legal action against you, including criminal prosecution, in the event of identity theft.

1.3. The subscription contract is considered to be officially established only after confirmation of the payment received as set out in Article 2 ("Contract"). You have the option to obtain a copy of your contract by requesting it by email at support@socialbroz.co at any time.

1.4. The opening of the Account grants access and usage rights to our platform exclusively to the Customer responsible for opening said account. As a Customer, it is your responsibility to maintain the confidentiality of your access credentials, identifier and password, and to promptly report any unauthorized use to our attention. The unauthorized transmission of access credentials to third parties without our explicit consent is strictly prohibited.

1.5. Use of our Service is limited to individuals using it for personal purposes only. Any use for professional purposes is prohibited and will result in the immediate termination of your subscription. As a result, access to and use of our Service will be revoked without notice and without eligibility for any refund.

2. Description of the Service and Payment

2.1. We provide an online platform that enables users to optimize their impact on social networks by increasing their popularity through the acquisition of followers.

2.2. The price of the Service is as follows:

• The rates are those offered on the "Home" page of our website.
• The customer may choose to take advantage of the "PREMIUM Club" trial offer. In this case, the customer benefits from discounts ranging from -50 % to -77 % on all rates.
• At the end of the 24-hour trial period of the "PREMIUM Club" offer, subject to cancellation during this period, a monthly subscription ("Tracking") is automatically taken out for a monthly amount of 39.90 euros (thirty-nine euros and ninety cents). Subject to cancellation, this subscription is automatically renewed from month to month and is automatically charged to the card used. This subscription entitles you to discounts ranging from -50 % to -77 % on all the products we offer.

2.3. The above prices include all taxes.

2.4. Payment is made on our Site in euros by credit card (Visa, MasterCard, American Express). The Site is equipped with an online payment security system allowing the Customer to encrypt the transmission of their banking data. We use an external provider, HiPay, for our payment process and we do not retain any data relating to your banking details and cards. For more information on this matter, we invite you to consult our Privacy Policy.

2.5. Once the contract has been formalized, you simply need to wait 24 hours to receive followers on your account. Once subscribed, you will benefit from all the "PREMIUM Club" discounts on all the products we offer.

3. Cancellation

3.1. You retain the right to unsubscribe and to conclude your Contract at your discretion by selecting the "Unsubscribe" link located at the bottom of the website. Please note that by unsubscribing, the deactivation of your account and the cessation of access to and use of the service will occur either at the end of the trial period or at the end of the current month during which cancellation was requested. In such cases, no refund will be provided, subject to the terms described in Article 4. If you encounter difficulties during the cancellation process, please do not hesitate to contact our customer support team by phone at +33 1 88 31 26 27, by email at support@socialbroz.co, or via our contact form.

3.2. We reserve the right to terminate your contract at the end of a month, in which case we will inform you by email at the address provided during your registration process. In the event of a breach of these Terms, we reserve the right to suspend your account for the time necessary to carry out the required verifications. In the event of suspension or termination, you will be notified in advance at the same email address.

3.3. Termination under this section does not entitle the parties to a refund, except in the case where such termination amounts to the exercise of a right of withdrawal on your part within the meaning of Article 4.

4. Right of Withdrawal and Refund

4.1. You have the right to withdraw from the Agreement within 14 (fourteen) days from the date of confirmation.

4.2. Withdrawal can be initiated by submitting the cancellation request by email. A confirmation of the withdrawal will be sent to the email address provided during the registration process.

4.3. Refunds, whether full or partial, will be approved by Ondoxa Ltd only if the services provided are not fully delivered within the specified period of 24 hours due to the actions or inactions of the company. In the event of delayed delivery or failure to promptly fulfil an order, the company may, at its discretion, opt for a full or partial refund. If you are eligible for a refund, you must initiate the request within 14 (fourteen) days of the initial payment for our service. You can contact us for a refund by phone at +33 1 88 31 26 27, by email at support@socialbroz.co, or by using our contact form.

4.4. Upon receipt of your refund request, a confirmation will be sent to the email address provided during registration. If you opt for a refund and have not used our service, the refund will be processed within 5 (five) to 10 (ten) days from the date on which we receive your refund request, and the refunded amount will be credited to the card used for payment.

4.5. It is crucial to note that if you have already received additional subscribers or followers during the current month, no refund will be issued for that month. In such cases, your refund request will be treated as a cancellation request, taking effect at the end of the current month.

5. User Conduct and Obligations

5.1. To access the Site and consent to these terms, it is imperative that you have reached the legal age to enter into contractual commitments.

5.2. Under these terms, we authorize your personal use of the Site and the Service. Transferring the Site to another person or allowing others to use your registered account is strictly prohibited. This means that you are entirely responsible for all activities carried out with your registered account. In addition, it is your responsibility to ensure the confidentiality of your account login and password information. Ondoxa disclaims all liability for any third-party use of your account and the consequences and damages that may result therefrom.

5.3. Selling, copying, renting, lending, distributing, transferring or sub-licensing all or part of the content of the Site or of our service is strictly prohibited. Likewise, using our Service for commercial purposes is expressly prohibited.

5.4. Attempting to gain unauthorized access to our systems or to those of our subcontractors, as well as engaging in any activity that may disrupt, diminish the quality of or interfere with the performance or functionality of the Site and our service, is also prohibited.

5.5. Using the Site or the services to spam or for illegal purposes, breaching these terms, or engaging in fraudulent or malicious activities is strictly prohibited. In addition, any use likely to potentially harm, disable, overburden, impair or compromise our systems or our security, or disrupt other users, is strictly prohibited.

5.6. Engaging in conduct that denigrates our activities or damages our reputation, whether via our Service or external platforms (such as social networks), is strictly prohibited.

5.7. Any attempt to transfer your rights or obligations under these terms to another person requires our explicit written consent.

5.8. Users are strongly advised to promptly report any problem or concern to our customer support team for timely resolution.

6. Limitation of Liability

6.1. We undertake to use all available technical and commercial resources to ensure the delivery of followers from the chosen social networks to customers who have made a purchase. In addition, we undertake to provide a high-quality service and to do our best to reach the set goal.

6.2. No guarantee is given regarding the provision of a specific quantity of followers, likes, views, plays, etc. The constant, uninterrupted or flawless functionality of our services cannot be ensured. Ondoxa cannot be held liable for any fluctuation in the number of followers following the provision of the service, which may result from factors beyond their control.

6.3. By acquiring our service, you explicitly acknowledge and accept the nature of your purchase. In addition, you undertake not to initiate misleading disputes via the payment processor. Ondoxa Ltd shall be exempt from any liability arising from the performance of the Contract between us to the fullest extent permitted by applicable law.

6.4. Our liability, in the event of non-compliance with these terms, is limited to the foreseeable direct loss or damage resulting from our breach or from a lack of reasonable care and skill. We bear no liability for any indirect or consequential loss or damage.

6.5. If the Customer considers that the expected result has not been achieved despite our efforts, they have the option to request a refund by providing relevant details to support their claim. Upon receipt of the request, we will assess its validity and, if deemed acceptable, initiate the refund in accordance with the terms described in our terms of sale.

7. Intellectual Property Rights

7.1. All intellectual property rights relating to our trademarks, the Site and the Service worldwide are exclusively owned by Ondoxa Ltd (or our licensors where applicable). You are granted no intellectual property right in, or in connection with, the Site or the Service beyond the right to use them in accordance with these terms. We therefore retain the exclusive right to use the aforementioned materials and rights. Any reproduction, modification, transfer, decompilation, reverse engineering or other use of, or making accessible, Ondoxa's materials or intellectual property rights, not explicitly authorized under these terms or our instructions from time to time, is strictly prohibited.

7.2. You acknowledge and agree that any unauthorized use of Ondoxa's materials or intellectual property rights, in addition to constituting a breach of the terms, may constitute a criminal offence. We reserve the right to take legal action in the event of such unauthorized use of our intellectual property rights.

8. Personal Data

8.1. By registering for an account with us or by using the Site and/or the Service, your personal data will be managed by us. We exclusively manage the personal data acquired during your engagement with the Site and the Service in accordance with the clauses set out in our Privacy Policy, subject to periodic updates. By creating an account and acknowledging these terms and conditions, you attest that you have read and understood our Privacy Policy.

8.2. It is imperative to acknowledge that transmissions over the internet are inherently devoid of complete confidentiality or security. The communications or data you transmit via the Site and the service may potentially be accessed or intercepted by third parties, notwithstanding any encryption specified for a particular transmission.

8.3. Through your interaction with the Site or any of the Services, you give your consent to our collection and use of technical information relating to the devices used to access the Site, including software, hardware and associated peripherals. This information is used to improve our offerings and facilitate the provision of the Service to you.

9. Availability of Services and Limitations

9.1. Our goal is to ensure continuous access to the Site. Nevertheless, intermittent technical issues or site maintenance may temporarily hinder access to the Site and/or your account. We endeavour to give advance notice of such incidents.

9.2. We reserve the right, though not the obligation, to limit the provision of our services to specific individuals or in specific geographic regions or jurisdictions. This discretion may be exercised on a case-by-case basis.

9.3. In addition, we reserve the right to regulate the quantities of any service offered and to discontinue the provision of any service at any time. Any service offer on this site is considered invalid where prohibited by law. We do not guarantee that the quality of any service, information or other material obtained by you will meet your expectations, nor do we guarantee the correction of errors in the services.

9.4. The Site may contain hyperlinks to external websites that are not controlled or operated by Ondoxa Ltd. As a result, we disclaim all liability for the functionality and content of such sites.

10. Governing Law and Jurisdiction

10.1. The legality and enforcement of these General Terms and of the Contract shall be governed by Irish law.

10.2. Any dispute arising directly or indirectly from these General Terms and from the Contract shall be submitted to the competent court of the Customer's domicile where Ondoxa Ltd is the claimant, respectively to the Court of Waterford where the Customer is the claimant.

11. Miscellaneous

11.1. Ondoxa Ltd reserves the right to update or modify these General Terms periodically. In the event that we apply changes to these Terms, the Company will announce such changes on this page, specifying the date of the last revision, and/or will notify users via the Services interface, by email, or by other reasonable means as mandated by applicable law. Nevertheless, users are responsible for regularly reviewing these Terms for revisions and updates. The revised Terms will take effect upon publication, or on a later date specified therein, and will not have retroactive effect. Continued access to or use of the Website after the changes take effect will be construed as acceptance of the revised Terms.

11.2. If any part or provision of these General Terms is deemed invalid or unenforceable by applicable law or by a judge or other court of competent jurisdiction, that provision will be eliminated or limited to the minimum extent that most closely matches the intent of the original provision, and the remainder of these Terms will continue in full force.

11.3. No waiver by Ondoxa Ltd of a provision set out in these Terms shall be construed as a continuing waiver of that provision or of any other provision. Furthermore, the Company's failure to enforce any right or provision under these Terms of Use shall not be construed as a waiver of said right or provision.

11.4. Ondoxa Ltd shall not be liable for any delay or failure to perform under these General Terms resulting from any Force Majeure Event beyond its reasonable control, including, without limitation, natural disasters, government regulations, war, terrorism, labour disputes and power outages. The performance of the Contract and the resulting obligations, including payment obligations, will be suspended for the duration of the force majeure event, it being specified that the payment made for the current month during which the force majeure event occurred will nevertheless be retained. However, each party may exercise the right to terminate the agreement in accordance with Article 3.

12. Communication

To contact Ondoxa Ltd, you can send an email to our support team at support@socialbroz.co or call us at +33 1 88 31 26 27.

You can also send your request by mail to: Ondoxa Ltd, Ground Floor, 14 Parnell Street, Waterford, X91 DW0H, Ireland.